Frequently asked questions

What are the opening hours?

Wednesday to Monday 09:30 to 17:30, with last entry at 16:30. Closed Tuesdays and on January 1, Easter Sunday, May 1, Ascension Thursday, and December 25.

Where exactly is the palace?

Terreiro D. João V, 2640-492 Mafra, in the town of Mafra in Lisbon district. About 30 km north-west of central Lisbon — 45-60 minutes by car or 75 minutes by Mafrense direct bus from Campo Grande.

Why does the palace exist?

King João V vowed in 1711 that if he was given an heir he would build a Franciscan convent at Mafra. His daughter Maria Bárbara was born that year. He kept the promise on a vast scale — the building absorbed much of the Brazilian gold cycle. Construction began in 1717; the basilica was consecrated in 1730.

Why is it UNESCO World Heritage?

Inscribed in 2019 as the 'Royal Building of Mafra — Palace, Basilica, Convent, Cerco Garden and Hunting Park'. Cited as one of the most representative monuments of Portuguese late baroque, with the unified design of palace, religious complex and royal hunting park.

What are the six organs?

The basilica's six historic pipe organs were built between 1792 and 1807 by Portuguese organ-makers António Xavier Machado e Cerveira and Joaquim António Peres Fontanes. They were designed to be played together as a single 30,000-pipe instrument — a configuration unique in the world. Occasional recitals are scheduled; we email the calendar to ticketed customers.

Are there really bats in the library?

Yes. A small resident colony of insectivorous bats (Pipistrellus and Plecotus species) lives behind the bookcases of the 88-metre baroque library, where they hunt the moths, silverfish and woodborers that would otherwise damage the 36,000 leather-bound volumes. Library staff have left them undisturbed since the 18th century. They emerge at dusk; during daytime visits you may see droppings on the floor under the bookcases.

How long does a visit take?

2.5 to 3 hours for the standard route through palace, basilica and library. Add 30 minutes for the rooftop terraces (separate add-on ticket). Add a half-day if you also want to visit the Tapada de Mafra hunting park (separate entrance 3 km outside town, separate ticket).

What is the Tapada de Mafra?

The 1,200-hectare walled royal hunting park immediately behind the palace. The largest enclosed royal hunting reserve in Europe, still home to red deer, wild boar and Iberian fallow deer. Open to visitors with separate tickets (not included in the palace ticket); the entrance is 3 km north of the palace at Portão do Codeçal.

Is there a dress code?

The basilica remains a consecrated Catholic church — shoulders covered is appreciated. Smart-casual is fine throughout the palace. No swimwear or beachwear.

Is it wheelchair accessible?

Most of the palace ground floor and the basilica are wheelchair accessible. Upper floors have some step access only. The library has a step at the threshold. The rooftop terraces are reached by stairs only. Email us before your visit for the current routing.

Can I take photographs?

Yes, throughout the palace and basilica without flash. No tripods without a permit. The library is photographable but no flash (the books are light-sensitive).

Is it suitable for children?

Yes — children love the scale, the bell tower views and the basilica. The library is a quiet space and small children should be kept calm there. Allow 2 hours with under-10s and skip the slower royal-apartment rooms.

How do I get there from Lisbon by public transport?

Mafrense (Barraqueiro Group) runs direct buses from Lisbon Campo Grande (Metro yellow/green) to Mafra terminal, roughly hourly during the day, 75 minutes. The palace is a 5-minute walk from the bus terminal. There is no direct train; trains require a change at Lisbon Sintra/Mira Sintra and are slower.

Is there parking?

Yes — free street parking around the Terreiro D. João V immediately in front of the palace. Fills on weekends from 11:00 onward.

Is there food on site?

There is a small café in the visitor centre. For lunch, the town centre 200 m south has several restaurants — try the local Mafra sausage (linguiça de Mafra) and a vinho de Bucelas from the nearby DOC.

Did Saramago write a novel about this place?

Yes — José Saramago's 1982 novel Baltasar and Blimunda (Memorial do Convento in Portuguese) dramatizes the lives of the workers who built Mafra. Saramago won the 1998 Nobel Prize in Literature and the novel is the principal literary work associated with the palace.

What language are the displays in?

Portuguese and English on all main interpretive panels. Audio guide available in EN, FR, ES, DE, IT, NL at the entrance.

Can I change my visit date?

Email us at least 48 hours before your booked slot and we'll re-book to any open slot at no charge. Inside 48 hours, same-week swaps are not always possible.

Is there a refund if I can't make it?

Tickets are issued for a specific date and are non-transferable once issued. If your plans change, reply to your confirmation email at least 48 hours before your date and we will rebook.